Understand your property

Objections

If you feel your property’s rating value doesn’t reflect your property’s market value (as at the date of your council's last rating valuation), you have the right to object.  The closing date to lodge an objection to your new rating value is outlined on your owner's notice.  It is approximately six weeks from when the new values are released.

  

Objections are part of the valuation process because they give property valuers the opportunity to assess individual factors that they may not have been aware of so have not been considered as part of the value assessment e.g. you may have put in a new kitchen.

 

A council revaluation is completed every three years.  Outside of this period you may have made changes to your property, which didn't require a consent, that might affect your rating value.  If this is the case, you may be able to request an Urgent Rating Value Review.

What should I do if I disagree with the rating value on my property?

Telephone QV on 0800 787 284 (0800 QV Rating), and discuss your concerns with one of our team. Often issues can be resolved without formally objecting to the valuation. We can only process objections to ratings valuations that QV completed.

Are there time restrictions on making an objection?

Yes. There is an official objections period -  check your owners notice for the last day you can object.

How do I make an objection to my rating value?

You can make an objection online, or by personal letter and posting to QV. Whichever way you make an objection; you’ll need to include these details:

  • The valuation reference number
  • The address of the property you’re objecting about
  • A daytime contact telephone number
  • Your postal address
  • Your reason for objecting
  • An estimate of what you believe is the true value of the property
Where do I post my objection?

Business Support Centre
Level 1 QV House
22 Nevis Street
PETONE
Private Bag 39-818
Wellington Mail Centre
LOWER HUTT 5045

I’ve made an objection, what happens now?

Your objection will be considered and a decision made before the next July e.g you objected in November 2013, you will hear back from QV sometime before the July 2014, depending on valuers workloads and the complexity of the objection.

 

You’ll receive a decision letter explaining whether a decision has been made to alter the value of your property, or keep the value at the previously advised amount.

If I don’t agree with the decision, what can I do?

If you disagree with the decision you have 20 working days from the day you receive your decision letter, you may request that your objection be heard by the Land Valuation Tribunal.

If you have any questions email us at ratingsupport@qv.co.nz or call 0800 QV Rating (0800 787 284)