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Quotable Value Limited ("QV")

Urgent Rating Value Reviews - Terms and Conditions

These terms apply to the Urgent Rating Value Review/s you have requested from QV. If there are additional agreed conditions or terms of any kind that are inconsistent with these terms (and the exact clauses of these terms have not been explicitly referred to and amended or removed by agreement between QV and you) then you agree that these terms override and take precedence over the inconsistent conditions and terms.

1.

QV will provide valuation services as instructed in a timely and professional manner.

2.

All Urgent Rating Value Reviews are completed in accordance with the Rating Valuations Act 1998, Rating Valuations Regulations 1998, and Rating Valuations Rules 2008. Any review of an existing rating valuation must preserve uniformity with existing values of comparable properties on the district valuation roll.

3.

Any quote or estimate given by QV for the provision of services is valid for 10 working days from the date of that quote or estimate.

4.

Payment for Urgent Rating Value Reviews must be made either at the time of request (via credit card or internet banking) or by cash/cheque at the time the valuer inspects the property.  QV will not release any information to you in respect of your property or complete the work required until payment has been made in full.

5.

Only an owner of a property (or an owner's authorised user) can request an Urgent Rating Value Review.  

6.

If you disagree with the outcome of any valuation undertaken by QV, you may object the decision by lodging a Council Rating Value Objection.

7.

All reports prepared by QV in providing valuation or rating services are written for the stated purpose only as shown in the respective report.  QV accepts not liability where valuation reports have been used for a purpose other that the stated purpose.

8.

No valuation or rating report (in whole or in part) or any reference to it may be included in any published document or posted on the internet without QV's prior written consent.

9.

Where the valuation services are suplied for the purposes of business, and it is reasonable to do so, the provisions fo the Consumer Grarantees Act 1993 will not apply.  Where the Consumer Guarantees Act 1993 does not apply, the following limitations on QV's liability will be applicable:

 

a) QV's liability to you for breach of any implied warranty or condition which cannot be excluded is limited to the supply of the services again or the payment of the cost of having the service supplied again.

 

b) Apart from refunding to you the price paid for any goods or services which QV has been unable to supply, QV has no liability to you for any loss or damage (either direct, indirect or consequential, including a loss of profit) suffered by you or any other person as a result of using QV's services or any failure or delay in providing this service.

 

c) QV's liability (however arising) in respect of any claims for loss, damage or injury which arises under QV's contract with you shall not in aggregate exceed the price paid for goods or services in relation to which the loss, damage or injury arose.

10.

Valuation services are provided on the basis that you have provided QV with a full and correct disclosure of all information and circumstances that may affect the valuation.  Where full and correct disclosure has not been made, QV accepts no liability in respect of the valuation.

11.

You agree that all information in respect of your property (not including personal information, information that may identify you and information that is confidential information) that is submitted in connection with valuation services may become public information.  Such information will be searchable and will be able to be viewed by the general public.

12.

You agree that QV may take internal and external photos of your property for the purposes of carrying out rating valuation services.  These photos will form part of the details for your rating valuation and ownership of the copyright in these hotos will belong to either QV or the relevant local council or territorial authority.  You authorise the use of the photos by such local counicls or territorial authorities for property rating related purposes only.  Prior to providing any photos to local councils or territorial authorities, QV will remove any images that are reasonably likely to identify the owner of the property.    

13.

You agree that certain information recorded about the valuation of your property (such as the reason for requesting a valuation) may be passed on to third parties by QV for statistical, trending, keeping records and other related purposes.

14.

You will notify QV (and any valuer who attends the property) in advance of the valuation of all hazards and risks (whether actual or potential) that exist on your property or could exist.  All hazards or risks that exist or could exist as at the date of accepting these terms and conditions must be identified in the Scope of Work.  You acknowledge that QV may (at its discretion) choose not to carry out a valuation, or delay a valuation, of your property if you have not provided QV with sufficient information about any hazards and risks.

15.

Any personal information collected and held by QV will be used for the purpose of meeting your needs in respect of valuation services.  Under the Privacy Act 1993 you have the right of access to and correction of your personal information held by QV.

16.

You acknowledge that in the event of a default in the payment of any amounts due, you will be responsible for all reasonable costs, charges and legal expenses (including costs between solicitor and own client) as well as any collection cost incurred in recovering the outstanding amount.

17.

Where a dispute arises relating to these terms and conditions, the parties agree to notify the other of the dispute in writing and to use their best endeavours to settle the dispute directly before resorting to litigation and/or arbitration.